Contact
Tell us who is travelling, when you arrive and what you love. Within 24 hours a Florence-based planner replies personally — with ideas, guide availability and a clear price. No templates, no call centre, no obligation.
A few lines are enough to start. Everything below except your name, email and message is optional.
Every enquiry is answered by a person in Florence within 24 hours, and in practice usually within four working hours. If you are already in Italy and your dates are imminent, say so in your message and we will move you to the front of the queue.
No. Proposing an itinerary, checking guide and museum availability and revising the plan with you is part of the service and costs nothing. You pay only for the experiences you confirm.
Often, yes. Private guides and drivers can sometimes be secured within 24 to 48 hours. Timed museum entries are the real constraint: Uffizi and Accademia slots in high season are usually released well in advance, so the earlier you write, the more choice you have.
Yes. Our quotes are all-inclusive: licensed guide, pre-booked timed entry with reservation fees, and any transport specified in the itinerary. You will not be asked for extras on the day.
Certainly. We work regularly with concierge desks and travel designers, handle the arrangements directly with them, and keep your preferences confidential. Just tell us who to contact.
Yes — tell us in your message. We match the guide to the group, adjust walking distances and routes for mobility, and choose restaurants that can genuinely accommodate allergies and preferences rather than simply saying they can.
They are used to answer your enquiry and to arrange your experiences, nothing else. We do not sell or share your details, and you can ask us to delete them at any time.
Florence rewards travellers who plan a little and then let the city take over. Tell us where you would like to begin — we will take care of the rest.