Luxury Concierge Services in Florence

Think of us as your local team in Florence. Beyond tours, we handle the details that make a trip effortless — the hard-to-get table, the car waiting at the door, the tickets secured before they sell out — so you spend your time enjoying the city rather than organizing it.
What we take care of
Our concierge services
- Restaurant reservations: from trattorie locals love to Michelin-starred tables
- Private transport: airport transfers and a driver at your disposal
- Tickets & access: museums, exhibitions, concerts and events, booked ahead
- Accommodation: five-star hotels, boutique properties and villa stays in Tuscany
- Private experiences: guides, wine days, cooking classes and celebrations
- Special requests: flowers, gifts, proposals and the small touches that matter

How it works
Tell us what you need before you arrive, or reach us while you’re here. You get one reliable local contact instead of juggling a dozen bookings across time zones — discreet, responsive, and genuinely connected in Florence and across Tuscany.
For discerning travelers and advisors
Individual travelers, families and executives rely on us for a seamless stay; travel advisors and international concierge agencies partner with us for trusted local delivery. Our concierge service pairs naturally with tailored tours and luxury experiences.
Tell us how we can help and we’ll take care of the rest.
Speak to a conciergeFrequently Asked Questions
What does a Florence concierge service include?
Restaurant reservations, private transport, museum and event tickets, accommodation, private experiences and special requests — coordinated by one local contact before and during your stay.
Can you get reservations at fully-booked restaurants?
Our local relationships often secure tables that appear unavailable online, though the most sought-after restaurants still reward early notice. Tell us your dates as soon as you can.
Do you arrange accommodation as well?
Yes — five-star hotels, boutique properties and private villas across Florence and Tuscany, matched to your preferences and budget.
Can you help while we’re already in Florence?
Yes. Many guests reach us during their stay for last-minute reservations, transport and recommendations; a trusted local contact makes all the difference.
Do you work with travel advisors and agencies?
Yes. We provide reliable on-the-ground delivery for advisors and international concierge agencies, keeping client preferences confidential.
Is there a membership or a per-request model?
We tailor the arrangement to your trip — from a single request to full-stay support. Tell us what you need and we’ll propose the right approach.
How quickly do you respond?
We reply to enquiries within 24 hours, and far faster for guests currently in Florence.
What areas do you cover?
Florence, Chianti and all of Tuscany, with arrangements possible on the Ligurian coast and elsewhere in Italy on request.
A discreet, personal reply within 24 hours. No obligation.
Get in touch